Privacy Policy

 

Swift Custom Exhaust & Auto Services

Effective Date

This Privacy Policy explains how Swift Custom Exhaust & Auto Services collects, uses and protects your personal information when you use our website or contact our business.

By using our website, contacting us or submitting information through our contact forms, you agree to the terms outlined in this policy.

Who We Are

Swift Custom Exhaust & Auto Services provides vehicle repairs, servicing, custom stainless steel exhaust systems, performance upgrades and vehicle customisation services.

If you have any questions regarding this Privacy Policy or your personal information, please contact us directly.

What Information We Collect

We may collect the following personal information when you contact us through our website, social media platforms or by phone:

  • Full name
  • Phone number
  • Email address
  • Vehicle details
  • Information relating to your enquiry or booking
  • Any information you choose to provide in contact forms or messages

We only collect information that is necessary to respond to enquiries, provide quotations and arrange vehicle bookings.

How We Use Your Information

Your information is used for the following purposes:

  • Responding to customer enquiries
  • Providing quotations for services
  • Booking appointments
  • Contacting you regarding your vehicle or booking
  • Providing customer support
  • Improving our customer service

We do not sell, rent or share your personal information with third parties for marketing purposes.

How Your Data Is Stored

Any information submitted through our website forms, email or social media messaging is stored securely and only accessed when necessary for customer communication and booking management.

We take reasonable steps to protect your information from unauthorised access, misuse or disclosure.

How Long We Keep Your Information

We only keep customer information for as long as necessary to:

  • Respond to enquiries
  • Manage bookings and appointments
  • Maintain business records where required

When information is no longer required, it will be securely deleted.

Cookies & Website Data

Our website may use cookies or analytics tools to improve website functionality and understand how visitors use our website.

Cookies do not normally identify individuals personally. You can disable cookies through your browser settings if preferred.

Third-Party Services

Our website or social media pages may contain links to third-party platforms including Facebook or other social media services.

We are not responsible for the privacy practices of external websites or platforms.

We encourage users to review the privacy policies of any third-party services they use.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data where applicable
  • Object to certain uses of your information

To make any request regarding your data, please contact us directly.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Swift Custom Exhaust & Auto Services directly.

Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be published on this page.